Privacy Policy

1. Introduction

1.1. IE Engagement Limited (the/our “Company”) is committed to protecting and respecting User´s (“you” or “your”) privacy.

1.2. This Privacy Policy explains how Company collects, uses, and safeguard your personal data when you interact with the Company and Company´s website ieengagement.co.uk.

1.3. The present Policy also explains your privacy rights and how the law protects you in accordance with the UK General Data Protection Regulation (GDPR).

2. Collected Information

2.1. Information You Provide

  • Personal Identification Information: Name, address, email address, phone number, job title.
  • Payment Information: Billing address, card details (when applicable).
  • Communication Information: Messages, feedback, and other information you share with us.

2.2. Automatically Collected Information

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Data: Information about how you use our website, services, and interact with advertisements.

2.3. Information from Third Parties

  • The Company may receive personal data about you from third parties, including analytics providers or advertising networks.

3. How We Use Your Information

3.1. For the Provision of Services

  • To process your orders, subscriptions, and transactions.
  • To respond to your inquiries and provide customer support.

3.2. For Marketing & Communications

  • To send you promotional materials, newsletters, and updates (with your consent).
  • To personalise your experience and the content you see on our website.

3.3. To Improve Company’s Website

  • To analyse usage patterns and improve the website's performance and user experience.
  • To ensure the security of our services and prevent fraud.

3.4. For Legal & Compliance Purposes

  • To comply with legal obligations, such as maintaining tax and business records.
  • To fulfil Company´s obligations under contracts entered with you.

4. Legal Basis for Processing

4.1 Under UK GDPR, the Company relies on the following legal grounds to process your personal data:

  • Consent: When you provide explicit consent to receive marketing communications.
  • Contract: To fulfil our obligations in contracts with you, such as delivering services or processing transactions.
  • Legal Obligation: To comply with legal obligations, such as financial regulations or anti-fraud measures.
  • Legitimate Interests: For Company´s legitimate business interests, such as improving of services or protecting the business.

5. How We Share Your Data

5.1. The Company do not sell or rent your personal data.

5.2. However, may share your personal data with:

  • Service Providers: Third-party companies that provide IT, payment processing, analytics, or marketing services on our behalf.
  • Legal and Regulatory Authorities: When required by law or to protect our Company’s legal rights, IE Engagement Limited may share your information with authorities or legal advisors.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, Company may transfer your personal data to a third party involved in the transaction.

6. International Transfers

6.1. The Company may transfer your personal data to countries outside the UK.

6.2. If do so, IE Engagement Limited ensures that the data receives an adequate level of protection through standard contractual clauses or other legal mechanisms under the UK GDPR.

7. Data Security

7.1. Company takes data security seriously and have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or damage. These include encryption, secure servers, and access control policies.

7.2. However, please note that no data transmission over the internet can be guaranteed as completely secure. You are responsible for ensuring that any personal data you send to us is done securely.

8. Data Retention

8.1. IE Engagement Limited will retain your personal data only as long as necessary to fulfil the purposes for which Company collected it, including satisfying legal, accounting, or reporting requirements.

8.2. The retention period may vary depending on the nature of the data and the purposes for which it is used.

8.3. For example:

  • Customer data: Retained for as long as you maintain a relationship with the Company
  • Transaction data: Retained to comply with tax and financial regulations.

9. Your Data Protection Rights

9.1. Under the UK GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to your personal data and ask for a copy.
  • Right to Rectification: You can request that Company corrects any inaccuracies in your personal data.
  • Right to Erasure: You can request that Company deletes your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can ask the Company to restrict the processing of your personal data in certain situations.
  • Right to Data Portability: You can request for your personal data to be transferred to another organisation.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.
  • Right to Withdraw Consent: You can withdraw your consent for processing at any time, where applicable.

9.2. To exercise these rights, please contact us at legal@ieengagement.co.uk. We will respond to your request within one month.

10. Cookies & Tracking Technologies

10.1. We use cookies and similar tracking technologies on our Company’s website.

10.2. For more information on how we use cookies, please see our Cookies Policy.

11. Third-Party Links

11.1. Our Company’s website may contain links to third-party websites. This Privacy Policy does not apply to those websites.

11.2. The Company is not responsible for the privacy practices or content of third-party websites.

11.3. Please review their privacy policies before submitting any personal data.

12. Changes to this Privacy Policy

12.1. IE Engagement Limited may update this Privacy Policy from time to time.

12.2. Any changes will be posted on this page, and we will notify you via email or a prominent notice on our website before the changes take effect.

12.3. Please check this page regularly to stay informed.

13. Contact Us

13.1. Questions, comments, complaints and requests regarding this policy are welcomed and should be addressed at info@ieengagement.co.uk.

13.2. If you remain dissatisfied, you can make a complaint about the way we process your personal information to the Information Commissioner’s Office (the ICO) as the UK supervisory authority.

13.3. Please follow this link to see how to do that https://ico.org.uk/make-a-complaint/.

Reviewed & Approved: November 2024